Skip to content Behind every reliable home services company is a group of people who genuinely care about the work they do, and Grand Voyage Plumbing & Heating is no different. We know that letting someone into your home requires real trust, especially when you’re dealing with a sudden pipe issue or an unexpected breakdown. That’s why our team is grounded in honest advice, solid craftsmanship, and a level of care that treats your home like our own.
When you get to know the faces behind our business, you’re meeting neighborly professionals who take pride in making your day a little easier. From the welcoming voice on the phone to the licensed master plumbers on your doorstep, every member of our team plays a part in keeping your household running smoothly. We aren’t just fixing plumbing and heating systems; we’re building lasting relationships, one home at a time.
Licenses & Certifications: New Hampshire Master Plumber License, New Hampshire Gas Technician License & EPA Refrigeration Certification
Experience: 20+ Years in Residential Plumbing, Heating & HVAC
Bio: Keith founded Grand Voyage Plumbing & Heating on three core values: honest recommendations, superior workmanship, and exceptional customer care. As a Master Plumber, he leads daily operations and works hands-on to deliver complete heating, air conditioning, and plumbing services. His mission is building a plumbing company that Southern NH homeowners can rely on for a lifetime.
Personal Note: When he’s not helping homeowners, Keith stays active with health and fitness, travels abroad, and embraces new personal challenges.
Plumber & Service Technician
Experience: 20+ Years in Specialized Plumbing Diagnostics
Bio: Matt is our go-to technician for complex diagnostics and challenging repairs. Specializing in drain cleaning, well pumps, underground sewer inspections, and high-efficiency water filtration services, Matt is known for doing the job right the first time. Customers consistently rate Matt highly for his attention to detail and straightforward advice.
Personal Note: Off the clock, Matt enjoys spending time with his wife and two daughters, taking summer trips to Maine, and reading up on history.
HVAC Technician
Licenses & Certifications: New Hampshire Gas Technician License & EPA Refrigeration Certification
Experience: 12+ Years in HVAC
Bio: Jake brings over 12 years of HVAC experience to Grand Voyage Plumbing & Heating. He excels at diagnosing complex heating and cooling issues and completing high-quality installations of boilers, furnaces, air conditioners, and mini split systems. His experience allows him to tackle a wide range of HVAC needs while focusing on dependable workmanship and lasting solutions.
Personal Note: Outside of work, Jake is an avid outdoorsman and enjoys spending time with his fiancée and young daughter.
Customer Service & Client Care Manager
Experience: Residential Service Coordination Specialist
Bio: Pam is the warm, welcoming voice behind every phone call at Grand Voyage. Managing everything from dispatching to plumbing preventative maintenance memberships, she ensures your scheduling is seamless. Whether you need routine care or immediate emergency plumbing services, Pam works to make your experience stress-free from start to finish.
Personal Note: Pam spends her free time making memories with her grandchildren, hanging out with her dog, and exploring new travel destinations.
No guesswork, no hidden fees, just licensed local experts delivering quality work done right the first time.